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  • Your team surpassed all expectations!!
    The entire Winters team was on top of our emergency from the very beginning - an emergency call at midnight because our water heater broke. Angela was able to connect us with technician Mike who walked us through making sure the water was turned off. Then she set up a crew to come the next day with a new water heater. Vinny and Lucas were the crew and they were great - on time, professional, friendly and they got the job done really well. We couldn’t be more pleased. Looks like we found ourselves a new company to work with!!

    - Sean Hennessey

    Charlestown, MA
  • Fixed the problem and gave good advise on other services
    Tony was great. Fixed our plumbing issue, installed new equipment, and provided good insights into some other areas in the house that need improvement. Would definitely recommend Winters.

    - Friendly, professional, and educational experience

  • Pick Winters!
    From calling the office to schedule a visit to when the tech, Jesse, came out to our new home it was a seamless and very professional experience. Jesse worked with us to learn more about our system and ultimately ended up coming back again to fix it. He fully explained the situation and provided multiple options for resolution. We appreciated his opinion and the extra time he spent to make us feel comfortable. I look forward to working with Jess and Winters again.

    - Kayla

    East Boston, MA
  • Excellent Experience!
    My boyfriend and I are currently renting a house in Newton before buying our own home out-of-state. Anthony Sousa was assigned to our repair project and we couldn't be happier with this experience! He was polite, kind, communicative, professional and respectful. The job turned out to be way more complicated than anyone expected so Anthony was at our home for 2 days instead of 1. He is an expert at his craft and everything was done perfectly! We chose to work from home both days to supervise the project but agreed that even if we hadn't been there our home would have been in the hands of someone that we trust. He arrived exactly when he was scheduled to arrive, let us know what was going on every step of the way and completed the complicated repair with no issues whatsoever. We were also very happy to see that he left our home in excellent condition. For the first time in my life I didn't have to clean up after a repair person which was amazing! We both highly recommend Winters Home Services and their employee Anthony Sousa! If you want a stress-free experience with a skilled& trustworthy person then request Anthony for your next home project! We definitely will! -Megan and Miguel

    - Newton Resident

    Newton, MA
  • Winter's consistently delivers high-quality service.
    Winter's consistently delivers high-quality service. They confirm appointments ahead of time with emails and texts that identify the service technician, are prompt with keeping to the scheduled time and clearly explain the work and cost of what needs to be done. I worked with Stephen Katsaros today and received excellent service.

    - John

    Medford, MA
  • Thanks for the prompt and friendly service.
    Hi, I just wanted to leave a review of my last service call with Winters Plumbing. David Blakely came early on the day of my choice to provide the annual check up of my heating system, 3 boilers. He took good care of this task and explained to me what I could do to keep the system running most efficiently. Thanks for the prompt and friendly service. I have confidence that David would provide great service for any future heating system needs. thanks! Marty

    - Marty Stiriti

    Watertown, MA
  • Thank you Winters for sending out the right guy
    Outstanding experience! Dave Blakely showed up on time and quickly diagnosed the problem. He showed me what he was doing so I would understand and quickly made the proper fix. Dave was the ultimate professional thank you Winters for sending out the right guy. Cliff

    - Clifford Alpert

  • On time, on task, professionally done
    Vinny and his helper showed up on time and were friendly and professional. He listened to our concerns and promptly addressed our kitchen and heating issues. He also gave us options to think about for future needs as they come up. Another great Winters Company experience. Thank you.

    - Doug

    Natick, MA
  • Great job, great service
    Brad and AJ did a great job installing my new gas-efficient furnace. They were pleasant to interact with, the installation was elegantly done and the work area cleaned up beautifully. I appreciate their efforts.

    - Lexington Customer

    Lexington, MA
  • Zane was incredibly helpful
    On New Year's day i came in to my office to find that our Nest thermostat was malfunctioning and thus our heat was not on. The temperature in our office was in the 40s. With temps outside in the low teens i was quite worried about pipes freezing. We called a few service companies . Winters was the only company to call me back. I spoke with Zane, who took the time to teach me over the phone how to bypass the thermostat. This worked. He then shared his experiences with Nest, and advised me on thermostats he would recommend. He offered to have Winters install the thermostat if i was unable, but with his guidance i was able to install a new thermostat successfully. Winters followed up today with me to see if everything well. A very professional company and one that will be my first to call should i experience another crisis with our heating system.

    - Frank

    Cambridge, MA
  • Timely and professional service
    The heating went in our house one night in December. We were unable to fix the issue without the help of experts such as Winters. Due to the time of year and the weather, fixing the issue in a timely manner was essential. Winters, and in particular Vinny were extremely timely in assessing the issue and fixing my furnace. Vinny was on site 9:00AM the next day, reviewed the issue, obtained the new part, and fixed the furnace prior to noon. We were very appreciative of his timeliness and professionalism throughout the process.

    - Furnace Repair

    Weymouth, MA
  • walked me through what was wrong and my options
    I cannot say enough about Ken and Jeff. Both were very professional and friendly and walked me through what was wrong and my options. This makes the experience easier than I expected.

    - Karen

  • Overall a great experience!
    They were able to come out same day, only a few hours after I called. Ken was so nice, and took time to explain the problem and the various options for fixing it. Overall a great experience!

    - Emily

  • They left both work areas clean. Excellent Service!
    My central AC unit completely broke down during this recent heat wave. Winters arrived the same day on-time with options and pricing. Their people were dependable, courteous and explained the process as they worked. They left both work areas clean. Excellent Service!

    - Dunn

  • Winter’s have become my go to guys.
    We lost heat March 12, 2012, I contacted another company, but they couldn’t correct the problem. I then turned to the Winter’s group, they fixed the problem within the hour, for a reasonable price. Cudos to Mack, totally professional, on time, even wore boot covers. Winter’s have become my go to guys. Thank you.

    - Antonia

  • Five Stars!
    Recently used winters co. A gentleman named Brad put in an air conditioning system.His service was five star!!! My husband and I were very pleased with the work that was done.Brad took a lot of pride in his work and left the area cleaner than when he arrived.We will definitely be using Winters Co. in the future as well as telling our friends and family to do the same.

    - Gina

  • Punctual, Professional & Honest
    Highly RECOMMENDED. Just had an appointment with Victor Rice and I just had to write something about him. He was very punctual, very professional and gave us honest options to fix our heating system. We’ll definitely call him again if need in the future. Thanks again Victor!

    - Polliana

  • Even remembered the names of our three cats!
    They sent Zane out in great time, and he did a great job. He gave us options with prices, so we could select what and how much. They always do a great job, and Zane even remembered the names of our three cats. He’s fantastic.

    - Gail

  • Confident & Truthful
    Zane did a great job! What most impressed me about Zane was his attitude and positive relationship with his client, me. He inspired confidence and truthfulness, a rarity in the business. Thank you Zane

    - Jose

  • Knowledgeable, Honest and Personable
    Knowledgeable, honest and personable! I thought there were lost concepts. There guys are great. I was having an issue with my furnace. Tim B checked it out and gave it the thumbs up. Didn’t even charge me. Talk about refreshing

    - Matthew

  • Very Professional Job
    They did a very professional job installing the system. They also stand behind it. Two free visits and a flame sensor replacement after the 1 yr warranty period. Keep up the good work guys.

    - Parasar

  • I highly recommend their business and people.
    Winter’s has been a pleasure to work with as a new homeowner in the Jamaica Plain area. They are very responsive, customer oriented, and knowledgeable about their work. They have visited my new home twice now and we have been satisfied with both occasions. I highly recommend their business and people.

    - Emily

  • Lifesavers!
    Not only were they quick to action but they called first thing Monday morning to tell me they could come in 30 minutes to start taking the furnace out and install the new one same day. While many other companies claim “24/7 emergency service” these guys mean it AND they are helpful. On Sunday night they also brought me space heaters to keep my place warm – lifesaver! This is a company I will openly refer and use for services in the future. Thanks Winters! I now have heat less then 24 hours later and a full understanding of how my new system works.

    - Dana

  • I would definitely use Winters for future projects.
    Both gentlemen were on time and completed a difficult assignment. They kept me informed of the issues/problems that they encountered & the plans for repair. They completed the replacement in a timely manner, regraded the effected area and replaced all of the paving stones. I was extremely pleased that the entire project was completed at the proposed budget. I would definitely use Winters for future projects.

    - Vincent